Refund Policy

At Scopus Guide, we prioritize our clients and aim to provide clear and fair policies that ensure a positive experience. Our refund policy regarding token amounts and seat booking charges is designed to reflect our internal practices while focusing on customer satisfaction.

Any other applicable deductions or operational charges during the refund process will be at the sole discretion of Scopus Guide.

Token Amount Payment:

• When booking a seat with Scopus Guide, clients are required to pay a token amount in line with our internal policy. This amount confirms the client’s commitment to securing the booking.
• The token amount is non-refundable, as it is used to reserve the seat and initiate arrangements based on the client’s preferences.

Seat Booking Charges:

Scopus Guide charges a booking fee.

In the case of cancellation or modification of the booking by the client, the following refund policy applies:

Exceptions:

Scopus Guide may make exceptions to this refund policy on a case-by-case basis depending on special circumstances or unforeseen events.

Note:

• This refund policy may be updated or revised at Scopus Guide’s discretion, and any changes will be communicated to our clients promptly.
• By making a booking with Scopus Guide, clients agree to adhere to the terms and conditions outlined in this refund policy.